Some good advice I have just read in an advert from Barclays bank As well as helping install internet security software, the Digital Eagles also offer advice, for instance, to ensure you buy software only from reputable companies and exercise extreme caution when downloading free software. They explain how to keep security software automatically updated and offer help switching on macro protection in existing software, such as Microsoft Word. In addition, Barclays offers free Kaspersky security software to customers. They’ll even give advice on passwords – how to choose easy-to-remember passwords that are difficult to break, such as lines from songs, other people’s mother’s maiden names or taking easy-to-remember phrases such as “Flash, I love you, but we only have 14 hours to save the Earth” and using the first letters – Filybwoh14htstE. At the free workshops, Martin explains, staff also talk through the tricks and traps of social engineering hacks, for instance, where criminals target individuals by picking up information from social media or stolen contact and account details from breaches such as the recent Wonga.com hack. “Always check requests for payments independently – using the contacts you’ve always used,” Martin explains. “If a call seems suspicious, hang up and call the organisation to check it’s a real employee. The best advice, just like the National Cyber Security Strategy suggests, is always to take five minutes to step away from an email or a phone call before giving away any information. You only want to pass on the kind of information you’d happily leave lying on a park bench.” I must mention however most Banks offer free security to their customers.