Helpful internet tips. Want to save money on your broadband? well you don’t have to move to another supplier. First of all contact your present supplier and it is quite possible if you say that you are leaving because it is too expensive they will offer you a cheaper deal. It will not always work but if you are with BT, Virgin, Sky, EE, TalkTalk or Vodofone there is a chance it will. Smaller providers don’t always have the same amount of profit in the deal and therefore may not be able to offer a reduction. If you are going to try this always ensure you are calm and polite about it Never rant and rave that its cheaper elsewhere. I have always found Sky the best to talk to. For more internet tips keep reading or click here to check out our mentoring for senior Citizens and Newcomers to the net.


Website Security with helpful internet tips: When you go onto websites, you do not always realise just how much information they find out about you.  For a start they instantly know your computers address, the location that it is in and they can usually find out which sites you have visited in the past. This means that a lot of your private information that you would not necessarily wish to be seen. If you are not careful a site you are looking at could easily obtain you passwords. If you are purchasing goods from a site always ensure that it uses SSL, these sites always show a padlock with the letters SSL. Its always a good idea is always to have Norton Security on your PC as this normally warns you of dodgy sites. For your computer security including using Norton VPN.


When going out you close your windows and lock your doors for security, and so you should always make sure ensure your computer is secure by installing anti-virus, anti-spyware and a firewall, or a package including all three. I personally use Norton and have found them the best. Check once a week at least for updates and install them when they become available, if not hackers will exploit any existing flaws to get into your system. Take advantage of ‘auto-update’ features to ensure you receive the updates as soon as they are released but always check yourself as sometimes the auto update does not work so it is always a good idea to double check. Suspicious emails if they come from a person you do not know, do not open it as the files it may contain could have viruses inside and these would infect your computer and it is possible they could take your personal details.

VPN this is a virtual private network and can normally be purchased for under £20 this helps when you use Wi-Fi or hot spots that you are unfamiliar with, they scramble you, this is a secure line between the computer and the VPN, which means that other people cannot see the data passing between them. As an additional layer of security, the data passing through the tunnel is encrypted, and alters the information in a particular way; However the user’s computer and the VPN know the key to the encryption, so when the data reaches its destination, it can be decrypted and returned to its original state. Basically meaning it is stop any other person knowing what you are sending. Make sure you have a good password it is best if they contain letters both upper and lower case together with numbers and symbols, and they should be over 6 characters I have mine set at 10. I is always best if you alter your password at regular intervals.


For me helpful internet tips are always useful, a free one month trial for an online service usually means one free month and then one paid month because I forgot to cancel my membership on time. A month comes and goes and then I see that credit card charge and I’m like “Nooooooooooo!!!”The obvious thing to do is to set up a calendar reminder a couple days in advance of when you need to cancel. But recently, I discovered an even better way: cancel right after you sign up for a membership. When you sign up a for a free trial, you have to put in your credit card information and authorise an automatic renewal that kicks in when your trial membership ends. But for most free trials, you can cancel that automatic renewal and keep the free trial active. That way, you won’t forget later. I just did this for my Amazon Music Unlimited 30-day free trial. After signing up, I went to Your Amazon Music Settings. On that page, there was a tiny link that said: “Do not continue after trial.” I clicked that 5 minutes after signing up for the free trial and I still get the benefits without the risk of paying for another month on accident.


1 – If you want to change the behaviour of personalised ads or completely opt-out altogether, head to your Personalisation and Data settings page. Then at the top of the page select the Disable All button. Also, make sure to scroll down to the bottom of the page and click Save Changes.

2 – If you’re using the mobile app, head Personalisation and Data and uncheck what you don’t want, or toggle off the Personalisation and Data switch at the top. It appears that the opt-out choice doesn’t sync between the website and mobile. So, you’ll want to check both and make the appropriate changes.

Twitter also explains “We’re expanding Your Twitter Data to give you the most transparent access to your Twitter information to date, including demographic and interest data, and advertisers that have included you in their tailored audiences on Twitter. Each category of data will be clearly marked, and you will be able to view or modify this data directly.” While the company appears to be taking a more aggressive approach to targeting users with ads, it’s also providing the tools we need to opt-out. The next time you log into Twitter, it does show a notification message pointing out the changes. Still, a lot of users will probably just click or tap to dismiss it. Then they won’t know about the changes in the policy — and that’s a win for Twitter and its partners.


A suggestion that gives internet helpA good thing for any of the smaller sites to have is a Blog, let me explain. A Blog is a page or pages you can easily set up and that is brilliant for attracting an audience for marketing purposes. You can write about special offers, new products or services, things that are happening on your site or even the odd “a funny thing happened to me today”.  Put together, this makes your Blog page more interesting and therefore more people will read it. Some people think that you can double your leads with a really good Blog, however this must be updated at least once a week if not more often.


As well as helping install internet security software, the Digital Eagles also offer advice, for instance, to ensure you buy software only from reputable companies and exercise extreme caution when downloading free software. They explain how to keep security software automatically updated and offer help switching on macro protection in existing software, such as Microsoft Word. In addition, Barclays offers free Kaspersky security software to customers ( I personally prefer to use Norton Security as I found it better). They’ll even give advice on passwords – how to choose easy-to-remember passwords that are difficult to break, such as lines from songs, other people’s mother’s maiden names or taking easy-to-remember phrases such as “Flash, I love you, but we only have 14 hours to save the Earth” and using the first letters – Filybwoh14htstE.

At the free workshops, Martin explains, staff also talk through the tricks and traps of social engineering hacks, for instance, where criminals target individuals by picking up information from social media or stolen contact and account details from breaches such as the recent hack. “Always check requests for payments independently – using the contacts you’ve always used,” Martin explains. “If a call seems suspicious, hang up and call the organisation to check it’s a real employee. The best advice, just like the National Cyber Security Strategy suggests, is always to take five minutes to step away from an email or a phone call before giving away any information. You only want to pass on the kind of information you’d happily leave lying on a park bench.” I must mention however most Banks offer free security to their customers.

GDPR can make the internet seem even more terrifying, but can actually be a tool to keep predators at bay

Falling victim to a cyber crime is bad for business – no surprises there. Between the disruptions, the effects on reputation, the loss of sensitive company data and regulatory fines, the costs can run into hundreds of thousands or even millions. In some cases, the company involved never recovers. With the arrival of GDPR (General Data Protection Regulation) in May 2018, however, there’s potential for those costs to rise even further. With fines that extend into the millions, many companies fear that an attack from a predator like the Wolf might be all it takes to bring them down for good. To read the full report check HERE.


Find below some helpful internet tips for keeping your information secure.

  • Answer if you are asked for personal information via email. A genuine business company will never request this sort of information online.
  • Click on links in an email unless you know the sender.
  • Forget to use anti-virus and anti-spyware.
  • Leave your information on a public computer. Always sign out and shut it down.
  • Use the same password for all your accounts.
  • Leave your mobile devices alone and unlocked.
  • Leave your computer without saving important information that you are working on.


If you want to find out what your Broadband availability is in your area, the Mobile availability or to test your Broadband speed Ofcom can help just go to


 You decide you want a new Hoover, and you search online and find this great offer. But you have not dealt with this company before so you want to check them out. The internet criminals often set up shopping sites that appear very genuine, and so you enter all your information, including your credit card details onto the site and wait for it to arrive. Mostly the items do arrive however occasionally it will be a dodgy site and you will not get the goods you ordered plus, the site has had your credit card details and has probably been either using it or selling the details on.

Always make sure you are shopping on a safe site and you can tell these as mostly they have a padlock symbol. Every time you visit a website, your computer sends data to the site. Often that data is sensitive and could be a security risk if other people see it. That’s where secure websites, which most browsers indicate with a padlock symbol, come in. It indicates that the page uses the SSL protocol (a data transfer security standard that encrypts data and authenticates the server and the integrity of the message) or the TLS protocol. This symbol indicates that all information, most notably banking details, is secured.

If you want to check these pages are properly protected by SSL, you can also check the site’s URL, which must begin https://, the ‘s’ indicating that this security system is in force. Should you wish to enquire further then click on the padlock which is in the browser bar to find who the website belongs to.. The digital certificate is a document that an organisation provides from its Web site to confirm their identity, and to enable a secure connection. Also if you have Norton security this can warn you if you are on an unsafe site. Shopping online is not usually dangerous; you just have to take precautions such as the ones we have listed above. Another useful tip is to use Amazon who nowadays sell up to 80% of what you might require. Their prices are competitive, in some cases you can get delivery next day, and we have found them to be one of the safest retailers on the net.

‘Combosquatting’ attack hides in plain sight to trick computer users says the Georgia Institute of Technology: Full report at https